Monroe County Hospital and Clinics

One of the best pieces of news at Wednesday’s Monroe County Hospital & Clinics board meeting was saved for last when Kendra Sinclair said there were 10 days left before the move into the new rural health clinic.

The $20 million hospital building project is far from over, but Sinclair said the clinic portion is nearing completion. “There’s a lot of excitement building throughout the hospital staff,” said Sinclair. She gave an update to the board on the progress of the clinic construction, including moving furniture and equipment, office space designations for clinic medical staff and other items affecting the eventual move.

The board also got a look at the new parking lot pavement on the east side of the facility, which is nearing completion.

The hospital also notched a $4 million month in revenue in October. Total patient revenue was $4.5 million, a jaw-dropping 26.6 percent increase from last October. Net revenue year to date is up 16.6 percent.

The revenue increase was fueled by physical therapy treatments (1,602 compared to 1,123 last October), occupational therapy (314 compared to 103), radiology (833 to 745), cardiac rehab (199 compared to 151), lab tests (4,769 to 4,031 last October), rural health clinic visits, 2,199 compared to 1,961 last October) and surgeries (80 this October compared to 61 last).

The outpatient clinic was also extremely busy with 499 visits compared to 383 last October, led by pain clinic visits, podiatry and oncology.

One other set of statistics noted were the patient satisfaction ratings, compared to the substantial increase in hospital activity. Typically, when hospitals get busy, patient satisfaction ratings can drop. That did not happen in October, where surgery, ER, inpatient, outpatient and clinic patient satisfaction ratings were at or near goals set. All but surgery were in the 90-97 percent ratings and surgery was in the 87the percentile.

Comparing patient satisfaction ratings year-to-date, MCHC’s inpatient number is in the 98th percentile or the top two percent nationally; ER is at 97 percent or the top three percent nationally; outpatient is in the 96th percentile or top four percent in the nation; the medial clinic was in the 93rd percentile or the top seven percent and surgery, 90th percentile or top 10 percent in the nation.

The board also learned that Dr. Kendra Martin has become board certified in both Family and Neuromusculoskeletal Medicine, allowing her to practice both family medicine as well as specializing in Osteopathic Manipulative Medicine (OMM).

OMM is physician performed manual treatment designed to improve the body’s function and support the body’s balance. It is achieved with hands-on manipulation of various body systems.

She is also trained in joint injections, trigger point injections and dry needling, performed (when appropriate) on pediatric, obstetrical patients and adults. The treatments go beyond treating back pain, but can be used to treat poor feeding in newborns, ear and sinus disorders, carpal tunnel syndrome, migraines, TMJ dysfunction and more.

The board was presented the MCHC Critical Access Hospital Annual Review for FY19. The review showed the hospital with an overall increase in outpatient visits with physical therapy, respiratory therapy, infusion center, ambulance, outpatient clinic, lab, EKGs, sleep study and OPO days up from the previous year and an overall decrease of activity on the inpatient side with acute, swing bed and extended care admission down.

The Rural Health Clinic witnessed an increase of 668 visits compared to the previous year.

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