Year 2020 has been a remarkable year for Monroe County Hospital & Clinics (MCHC). The National Rural Health Association named MCHC as a Top 20 Critical Access Hospital in the nation in Patient Satisfaction and The Des Moines Register named MCHC as the #1 Top Workplace in the Medium Size Business Category.
The Top 20 Critical Access Hospitals, including MCHC, were determined by The Chartis Center for Rural Health after reviewing data by iVantage Health Analytics in its Hospital Index.
“Monroe County Hospital & Clinics is proud of the efforts of its physicians and staff who have contributed to our hospital achieving this recognition,” said Veronica Fuhs, CEO at Monroe County Hospital & Clinics. “This award reflects our team’s strong dedication to providing quality patient care.”
Each of the Top 20 Critical Access Hospital Award winners has achieved success in overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge and financial efficiency. This group was selected from The Chartis Center for Rural Health’s 2020 Top 100 CAH list, released earlier this year.
The Top Workplace program is based on employee feedback from third-party surveys that cover various facets of workplace culture such as how connected employees are and their level of satisfaction.
The third-party survey company utilized by The Top Workplace program through the Des Moines Register, is administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.
“Our employees have told us over and over again: It is the feeling of family and our overall culture that makes our workplace stand out. Working on a team that cares about you as a person and is equally devoted to providing exceptional patient care is extremely rewarding. It feels good to be able to have a positive impact on your coworkers, patients, and community,” said Kaylee Siebrecht, MCHC Director of Human Resources.
In addition to being ranked first, this is MCHC’s fifth year in a row on the Top Workplace list. MCHC also won the top award out of all organizations for having the “most clued in senior leadership.”